3 Days

NQF Level 5

Credits 5

Learning Outcomes

  • demonstrate an understanding of credit control and debt collection as part of the revenue management within a municipality;
  • explain the legislative requirements for credit control and debt collection;
  • identifies the role players involved in credit control and debt collection;
  • explain the necessity and the process to develop a credit control and debt collection policy;
  • identify measures and mechanisms to maintain credit control and enhance debt collection;
  • identify the debtors information that is necessary for budgetary purposes and determine debt collection costs;
  • explain the manner in which debtors are included in the financial statements of a municipality;
  • explain the influence of credit control and debt collection on cash flow estimates;
  • develop a credit control and debt collection system;
  • describe how provision for debt must be made in the budget and strategic plan;
  • quantify the impact of socio-economic imperatives on credit control and debt collection at municipal level in a developing country.

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