Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.
The training seminar will consider the ways in which internal financial reporting is used to identify and rectify business problems, control costs, revenues, investment, and financing, and support profitable and value-adding decision-making.
Organizations and organizational units increasingly employ competitive intelligence (CI) to support decision- making, management, and to build and sustain competitive advantages. As the formal practice of CI has grown in adoption and sophistication, information professionals are often charged with intelligence-related responsibilities.
This course examines competitive intelligence models, functions, & practices; the roles of information professionals in CI, and the management of CI.
Leadership in organisations has overriding duty to stakeholders and the general public to ensure that a spirit of good governance is inculcated in all levels of management. As the public/private sector character and attributes continue to evolve globally, the notions of accountability, sustainability, transparency and corporate citizenship are identified as the pivot around which public management and good governance revolve.
This training will provide insight into the King IV Report on Corporate Governance by introducing various amendments and enhancements to its predecessor, the King Ill Report resulting in enhanced corporate governance through, inter alia, the increased involvement of stakeholders, the requirements for the independence of directors, increased disclosures of information by companies and the alignment of the management of group companies.
The production of both paper and electronic records and documents is out of control. On a daily basis we receive and generate more paper, electronic and email records than we can manage. It is estimated that internationally 60 billion email messages are sent each day, many of them spam and viruses. However, international statistics also show that each employee deals with at least 75 emails per day. At an average of at least 2 minutes per email this equals 2.5 hours each day per employee spent managing email.
In South African approximately 28,544 million pieces of office type paper are produced each year. At enormous cost most of these pieces of paper end up in filing systems.
Organisations are increasingly facing performance challenges driven by the need for greater economy and efficiency. Though generally Value for Money (VFM) / Performance audits are performed more frequently in the public sector, there are an increasing number of private companies carrying out VFM audits. However, few auditors have in-depth experience of Value for Money /Performance Auditing given that proper planning and fieldwork are critical to achieving successful audit outcomes.
The objective of this workshop is to enable participants to have an in-depth understanding best practice in procurement and the audit of contracts. Participants will be provided with prescribed course training modules and reference materials. Participants are encouraged to bring along copies of the terms of reference of their procurement audit departments and relevant national procurement documents e.g. national public procurement law or regulations.
This effective course is designed primarily for Auditors, Financial Executives, Procurement Managers and Practitioners responsible for procurement performance, regulatory compliance, improved efficiency, effectiveness and value for money.
Managing risks is a key element of effective project management. To remain competitive, project managers cannot afford to set up contingencies or control measures for every conceivable risk. Rather, project managers must assess each risk and develop a response proportionate to the risk. In addition, continuity planning is a good business practice and part of the fundamental mission of agencies as responsible and reliable public institutions. Today’s changing threat environment and recent emergencies, including localized acts of nature, accidents, technological emergencies; have increased the need for continuity capabilities and plans that enable agencies to continue their essential functions across a broad spectrum of emergencies.
The course takes a thorough and practical delivery approach. It is structured to be highly interactive, comprising of presentations, case studies, multi-directional discussions and comprehensive practical exercises.
This course is suitable for analysts, auditors, compliance officers, risk managers, procurement managers, investigators, supervisors and practitioners in critical areas of the business operation and protection.
An effective budget is probably the most valuable tool in a company’s arsenal for setting and meeting an annual profit target. Many public sector entities have made improvements to their budgeting process in recent years, but are they following the most recent best practices?
The budgeting process evolves over time, and the strongest public sector budgeting practices a decade or two ago may not be best practices now. Public sector organizations, no matter their level of government, all face pressure to improve performance each year, which means offering more and higher-quality services while reducing spending.
Cutting costs has become particularly crucial, as many entities have been forced to serve their communities with dwindling budgets in recent years.
This course provides managers with an awareness and basic understanding of credit control methods and techniques, and aim to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.
This course has been specifically designed for delegates who want to sharpen up their cash flow management skills and take steps to create long term growth and efficiency.
Across the globe regulators are increasingly linking the amount of risk taken by a bank to the amount of capital it is required to hold and banks and financial services are increasingly being managed on risk-based management practices. The banks, their products, the regulations and the global market are becoming increasingly complex, driving ever greater challenges in effective risk management. A key lesson of the banking crisis of the last five years is that risks are highly integrated and to manage them efficiently banks have to understand these interactions.
One of the main reasons for the financial crisis has been a failure of corporate governance risk management. A key responsibility and duty of the board and directors is the governance, management and minimisation of risk.
Building on this foundation, the board and management can then focus on the optimisation of returns, and shareholder value creation and growth.
Where risk is greater than returns, there will be dilution of value and ultimately corporate and business failure.
This workshop looks at all the principal risks, external and internal risk areas, avoidable and unavoidable risks threatening most businesses and the action plan to minimise and manage risks – The Development of a Risk Management Strategy, effective risk solutions and fraud detection and the role of the internal audit.
This Programme is Developed Around the 10 Competencies of a Senior Manager in the Public Service and will Address the Competency Namely Financial Management
At the end of the seminar, delegates will able to:
Leadership is key to stimulating innovation, driving change and to deliver results in increasingly competitive and complex circumstances. Designed for senior executives, this programme will stimulate you to think about your contribution as a leader, whatever your role. We will help you to lead strategy, including the inevitable organisational politics that accompany this process, as well as lead teams and drive change. Change Management is a critical skill and this course has been designed to look at the fundamental challenges in getting people to change their patterns of behaviour and their working practices and adopt the new methods that result from the implementation of change. The course involves a great deal of participation to answer questions posed by the trainer and to share understanding of the concepts of change management with other learners.
The course deals with the more advanced in-depth issues at stake in Risk Management for Executive
This course will also include elements of compliance, international controls and fiscal issues in the Supply Chain, as well as ways or reducing costs in relation to management of the Risk elements of the Supply Chain.
The programme includes a Case Study that will be evaluated in groups. This gives the delegates an opportunity to apply what they have learned in the programme in a practical scenario basis.
Change is constant in today's business environment. It is a daily companion for owners, executives and HR professionals that want to their companies to succeed by staying a step ahead of their business competitors.The organizational change management Program is designed for those who wish to broaden and expand on their experience in organizational change management, either as line managers or change consultants, as well as those making a transition into the profession. In a commitment to individual professional development that is unique to this programme, each delegate is assessed on their areas of competency, and the model is revisited as delegates are move through the core curriculum to align competencies with skill sets.